New
Instruments
|
Policy
|
| All new Instruments |
100% Credit on Account if Return Authorization Requested within 5
Days* from the Shipment Date (Credit Applied towards Replacement
Instrument). Customer is responsible for all Freight Charges.
Equipment must be returned in the original packaging with all
included accessories. |
Factory Refurbished
Instruments
|
Policy
|
| Tektronix Factory Refurbished Instruments |
100% Credit on Account if Return Authorization Requested within 5
Days* from the Shipment Date (Credit Applied towards Replacement
Instrument). Customer is responsible for all Freight Charges.
Equipment must be returned in the original packaging with all
included accessories. |
Refurbished
Instruments
|
Policy
|
| Instrument List Price less than $5,000.00 |
100% Refund if Return Authorization Requested within 30 Days* from
the Shipment Date. Customer is responsible for all Freight Charges. |
| Instrument List Price $5,000.00 or greater |
100% Refund if Return Authorization Requested within 10 Days* from
the Shipment Date. Customer is responsible for all Freight Charges. |
|
|